TodiTech (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website, contact us, or use our services.

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1. Information We Collect​

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1.1 Information You Provide to Us Directly

We may collect personal information when you:

• Fill out contact forms

• Request support or services

• Schedule a consultation

• Communicate with us via email, SMS, phone, or chat

This may include:

• Name

• Email address

• Phone number

• Company name

• Job title

• Details about your IT environment or support needs

• Any information voluntarily provided to us in messages or attachments

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1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device identifiers

• Pages viewed and referring URLs

• Usage data through analytics tools (e.g., Google Analytics)

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1.3 SMS and Phone Communications

If you text any TodiTech phone number, we collect:

• Your phone number

• The content of your message

• Communication metadata
  By texting us, you consent to receive SMS replies regarding support, scheduling, or service-related communication. Message & data rates may apply. Reply STOP to opt out.

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2. How We Use Your Information

We use the information we collect to:

• Provide IT services, cybersecurity services, and support

• Respond to inquiries and communicate with you

• Diagnose and resolve technical issues

• Improve our website and customer experience

• Maintain security and prevent fraud

• Fulfill legal or contractual obligations

We never sell your data.

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3. Sharing of Information

We may share your information only with:

• Trusted service providers (e.g., Microsoft, ticketing systems)

• Vendors or distributors involved in service delivery

• Partners assisting with IT solutions, fulfillment, or support

• Law enforcement or regulatory authorities if legally required

All partners and vendors are required to follow strict privacy and data-handling standards.

If you are a TodiTech client under a Business Associate Agreement (BAA), we comply with all HIPAA requirements regarding PHI.

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4. Data Security

We prioritize security in everything we do.
TodiTech uses:

• Encryption in transit and at rest

• Secure authentication and access controls

• Network security monitoring

• Industry-standard cybersecurity practices

• Vendor tools aligned with NIST and CIS benchmarks

Despite these efforts, no system can be guaranteed 100% secure. We encourage clients and users to follow strong security practices as well.

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5. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to:

• Improve website performance

• Remember your preferences

• Analyze site traffic patterns

You may disable cookies in your browser settings, though some features may not work properly.

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6. Your Rights and Choices

Depending on your location (e.g., California under CCPA), you may have rights to:

• Access your personal information

• Request correction or deletion

• Opt out of certain data uses

• Request data portability

To exercise these rights, contact us at privacy@toditech.com.

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7. Third-Party Links

Our website may include links to third-party sites.
We are not responsible for the content or privacy practices of these external websites.

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8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect their data.

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9. Changes to This Policy

We may revise this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.

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10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us at:

TodiTech
Email: privacy@toditech.com
Website: https://toditech.com